Order: IT Support

Essential IT support to keep your systems running smoothly

• Remote technical support (business hours)
• Up to 5 support tickets per month
• Email and chat support
• Response time: within 4 hours
• Basic system monitoring
• Monthly performance report
• Antivirus and security updates
• 3 days delivery
• 1 revisions

Complete IT support package for growing businesses with advanced needs

• 24/7 remote technical support
• Unlimited support tickets
• Phone, email, and chat support
• Response time: within 1 hour
• Advanced network monitoring
• Weekly performance reports
• Firewall management and updates
• Backup monitoring and verification
• Quarterly IT infrastructure audit
• 7 days delivery
• 3 revisions

Enterprise-grade IT management with 24/7 dedicated support and strategic planning

• 24/7 priority support with dedicated engineer
• Unlimited tickets with 30-minute response SLA
• Full IT infrastructure management
• Cloud services management (AWS/Azure/Google)
• Advanced cybersecurity with threat detection
• Automated daily backups with 99.9% uptime SLA
• Hardware procurement and setup
• On-site support within 4 hours (metro areas)
• Monthly strategic IT planning sessions
• Compliance and security documentation
• Dedicated account manager
• 14 days delivery
• 999 revisions